Banco Galicia | Ingenia

logo_galicia_blanco-01

Omnicanalidad y mayor
colaboración con partners

Desafíos

Banco Galicia necesitaba contar con una solución tecnológica que soportase colaboración con partners y omnicanalidad.

La omnicanalidad se ha hecho cada vez más necesaria por cómo las personas se manejan en su vida diaria. Los clientes interactúan con su banco en distintas situaciones y a través de distintos canales, lo que puede generar puntos de fricción si el delivery no es similar en cada contacto.

En los últimos meses, a raíz de la pandemia, la omnicanalidad se ha vuelto un factor clave para mantener la operación funcional y eficiente.

Capabilities

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Architectural Assessment

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Software Architecture

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Microservices & Serverless

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Kubernetes

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React Architecture

API Thinking

DevSecOps

Site Reliability Engineering

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Agile at Scale

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Enterprise Architecture

favi

Enfoque Ingenia

Trabajamos el proceso en etapas:

[

01

Diagnóstico situación actual (AS-IS) y definición de arquitectura TO-BE.

Diagnóstico situación actual (AS-IS) y definición de arquitectura TO-BE.

[

02

Roadmap de transformación a Microservicios y Microfrontends, junto con las estrategias de API Management.

Roadmap de transformación a Microservicios y Microfrontends, junto con las estrategias de API Management.

[

03

Acompañamiento en la implementación, desarrollando componentes de Cross Cutting Concerns sobre Kubernetes / Red Hat, OpenShift, React, Node.js y ELK.

Acompañamiento en la implementación, desarrollando componentes de Cross Cutting Concerns sobre Kubernetes / Red Hat, OpenShift, React, Node.js y ELK.

[

04

Instauración de un Modelo Operativo de SRE que permite un enfoque de IasCode y CI/CD as a service para las decenas de células y para los modelos de Observabilidad.

Instauración de un Modelo Operativo de SRE que permite un enfoque de IasCode y CI/CD as a service para las decenas de células y para los modelos de Observabilidad.

felicitato

Adrián Felicitato,

Gerente de Arquitectura Empresarial – Canales e Integración

“El equipo de Ingenia fue clave en el proceso. En muy poco tiempo mejoramos la experiencia digital de los clientes del banco, unificando sus servicios a través de una plataforma omnicanal.”

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Otros desafíos